| Customer |
Service |
Tech |
Score |
| Sarah Mitchell |
AC Repair |
Mike R. |
3
|
| "Waited over 2 hours past my appointment window. No call to let me know he was running late." |
| David Kim |
Furnace Tune-Up |
Carlos G. |
5
|
| "Service was fine but the price was higher than quoted. Would have liked a heads up first." |
| Patricia Lopez |
Duct Cleaning |
James T. |
6
|
| "Job got done but they left some mess behind. Had to vacuum after they left." |
| Robert Hansen |
Thermostat Install |
Mike R. |
7
|
| "Good work overall. Took a bit longer than expected but it's working great now." |
| Angela Wright |
AC Maintenance |
Carlos G. |
7
|
| "Solid service. Nothing fancy but got the job done right." |
| Thomas Bennett |
Heat Pump Repair |
James T. |
8
|
| "James knew exactly what was wrong. Fixed it quickly and explained everything." |
| Jennifer Chen |
Refrigerant Recharge |
Carlos G. |
8
|
| "AC is blowing cold again! Carlos was professional and on time." |
| William Foster |
Furnace Repair |
Derek S. |
8
|
| "Heat's back on and working perfectly. Very happy with the repair." |
| Lisa Nguyen |
AC Tune-Up |
Mike R. |
8
|
| "Mike was thorough and gave me tips on keeping my system running efficiently." |
| Nancy Patel |
Ductwork Repair |
James T. |
9
|
| "Finally fixed the hot spots in my house. Should have called sooner!" |
| Mark Davis |
Emergency AC Repair |
Derek S. |
9
|
| "Came out same day when our AC died. Derek was a lifesaver in this heat." |
| Susan Rodriguez |
Filter Replacement |
Carlos G. |
9
|
| "Quick and easy service. Carlos even showed me how to check filters myself." |
| Kevin Johnson |
Furnace Install |
James T. |
9
|
| "Big job but the crew was professional. New furnace is so much quieter." |
| Barbara Adams |
Heat Pump Tune-Up |
Mike R. |
9
|
| "Mike found a small issue before it became a big problem. Very thorough." |
| Christopher Evans |
Smart Thermostat |
Derek S. |
9
|
| "Derek helped me set up the app and showed me all the features. Great service." |
| Michelle Vasquez |
AC Installation |
Carlos G. |
10
|
| "Absolutely perfect from start to finish. Best HVAC experience I've ever had." |
| Richard Garcia |
Furnace Maintenance |
James T. |
10
|
| "James is the only tech I request. Always on time, always excellent work." |
| Amanda Sullivan |
Emergency Heat Repair |
Derek S. |
10
|
| "Furnace died at 10pm with a baby in the house. Derek was there in 45 minutes. Hero." |
| Daniel Thompson |
Whole Home Duct Clean |
Mike R. |
10
|
| "My allergies have improved so much since the cleaning. Worth every penny." |
| Stephanie Ortiz |
AC Repair |
Carlos G. |
10
|
| "Carlos explained the issue clearly and didn't try to upsell me on things I didn't need." |
| Brian Young |
Zoning System Install |
James T. |
10
|
| "Finally my upstairs isn't 10 degrees hotter than downstairs. Life changing!" |
| Karen Zhang |
Mini Split Install |
Derek S. |
10
|
| "Clean install, great price, and Derek cleaned up everything when he was done." |
| George Martinez |
Annual Service Plan |
Mike R. |
10
|
| "Been using Sun Aire for 5 years now. Mike always takes care of us. Highly recommend." |
| Emily Quinn |
UV Air Purifier Install |
Carlos G. |
10
|
| "Carlos was so patient explaining how the purifier works. Can already feel the difference!" |
